Shipping policy

Shipping Policy 📦

At Merde, we believe luxury is in the details — and that includes how your order arrives. Below is everything you need to know about how we ship, handle, and care for your delivery.

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1. Processing Time ⏳

Each order is packed with precision and intention within 2 business days.

Once your order ships, you’ll receive an email with tracking details so you can follow your package every step of the way.

Note: During peak times, processing may take slightly longer — but we’ll keep you in the loop.

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2. Shipping & Rates 🚚

We offer standard shipping at a flat rate of $9.

Simple. Reliable. Designed to deliver with ease.

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3. Delivery Timeline 📍

Most orders arrive within 3–7 business days, depending on your location.

While we aim for smooth, timely deliveries, occasional delays may occur due to carrier issues or regional factors.

Thank you for your patience — good things are en route.

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4. Lost or Damaged Packages 📦💔

If your order arrives damaged or goes missing, please contact us within 7 days of the expected delivery date.

We’ll make it right. You may be asked to send a photo or two to help us resolve it quickly and properly.

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5. Returns & Cancellations 🔁

• Damaged or defective item? We’ll accept returns within 14 days of delivery.

• Please contact us before sending anything back — we’ll guide you through the return process.

• Need to cancel? You may do so within 4 hours of placing your order.

Just email us — we’re here for you.

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6. Need Help? 📬

We’re just an email away.

Reach us anytime at [Your Email Address] — we’ll respond promptly and personally.